FAQ

Questions people ask

Can't find yours? Contact support.

Does it really work without internet?

Yes. Every tool runs inside the app. Turn on airplane mode and compress, merge, scan or convert as usual. The internet is only used for ads in the free version, buying Pro, and downloading translation packs you choose. Details.

Can I use PDFort without installing the app?

Yes, for the basics. The free online tools merge, split, compress, convert images and organize pages right in your browser, with no upload. They are supported by ads and have lower limits; the app has everything else.

Are my files uploaded anywhere?

No. PDFort has no servers. Your documents are processed and stored on your phone, and leave it only when you share or save them yourself.

How do I open a PDF from WhatsApp or email in PDFort?

Tap Share (or Open with) in the other app and choose PDFort. It shows the tools that fit the file — or save it to My files.

How good is PDF to Word?

"Editable text" rebuilds paragraphs, headings, bold and italic so you can edit the document. Tables and multi-column layouts come out as plain paragraphs. For scanned PDFs, use Recognize text, or "Exact layout" to keep every page looking identical.

Can I make a PDF smaller than a specific size?

Yes. Choose "Fit a size limit" in Compress and pick 200 KB, 500 KB, 1, 2 or 5 MB — handy for upload forms with a maximum size.

Does it support Arabic?

Yes — the whole app can run in Arabic, and Word to PDF, watermarks, PDF to Word, text recognition and translation all handle Arabic text.

Is redaction safe?

Yes. Redacted pages are rebuilt as images with the black boxes burned in, so the hidden text is gone, not just covered. Text on those pages can no longer be selected. Redacting words and numbers you type is free and unlimited; automatically finding ID numbers, phone numbers, emails and IBANs is part of Pro.

Is Pro a subscription?

Your choice. Pro Single for Android comes as a monthly or yearly subscription, which renews until you cancel in Google Play, or as a one-time Lifetime purchase with no renewals. How cancelling and refunds work.

What does diagnostics sharing send?

Nothing, unless you turn it on. If you do, PDFort sends daily counts of error codes (like PDF_MERGE_002) with the app and Android version — never files, names or text. Diagnostics policy.

Why do I need to download a language to translate?

Google, who make the translation engine, don't allow their language models to be built into apps. Each pack is about 30 MB, downloaded once, and then works offline.

Can it remove a password I've forgotten?

No. Unlock removes a password only when you enter it. PDFort can't break PDF encryption, and neither should any app you trust with your files.

What happens to my files if I uninstall?

Files kept only inside PDFort are deleted with the app. Use "Save to device" on anything you want to keep.

Is there an iPhone version?

PDFort is on Android today. Email support if you'd like to hear about an iOS release.

Keep your PDFs on your phone.

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